Thank you for choosing Indo-Continental Academic Publishers. We strive to provide our customers with high-quality academic resources. Please read our Refund and Return Policy carefully to understand your rights and options when it comes to returning or requesting a refund for our products.

1. Returns
Eligibility for Returns: We accept returns of physical books and other materials only if the product is defective, damaged during shipping, or if the wrong item was shipped.
Return Window: Returns must be requested within 14 days of receiving the product. After this period, we cannot accept returns.
Condition of Returns: The item must be in its original condition, unused, and in its original packaging. Any product that is damaged or used will not be eligible for a return.
Return Process: To initiate a return, please contact our customer service team at [insert contact email or phone number]. You will be provided with instructions on how to return the item.
2. Refunds
Refund Eligibility: Refunds will be issued only for defective, damaged, or incorrectly shipped items. We do not offer refunds for products that are returned due to change of mind or incorrect orders placed by the customer.
Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.
Shipping Costs: Shipping costs are non-refundable. The customer is responsible for paying for return shipping costs, unless the return is due to a defect or error on our part.
3. Digital Products
Non-refundable: All digital products, including e-books and downloadable resources, are non-refundable. Once the purchase is made, we cannot offer returns or refunds for digital items.
4. Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 7 days of receiving the item. We will offer a replacement or refund for the damaged or defective product at no additional cost to you.

5. How to Contact Us
For returns, refunds, or any issues with your order, please reach out to our customer service team:

Email: [insert email address]
Phone: [insert phone number]
Address: [insert mailing address]
We are committed to ensuring that our customers are satisfied with their purchase and will do our best to resolve any issues promptly.