Indo-Continental Academic Publishers is committed to delivering your orders in a timely and secure manner. We strive to provide a seamless and efficient shipping experience for all our customers. Below is an overview of our shipping policy, including shipping methods, delivery times, and charges.
1. Order Processing Time
All orders are typically processed within 2–3 business days after receipt of payment.
Orders placed on weekends or public holidays will be processed on the next business day.
If there are any delays in processing your order, we will notify you via email with an updated estimated shipping time.
2. Shipping Methods and Delivery Time
We offer various shipping methods based on the destination and urgency of delivery. The shipping time varies depending on the delivery location:
Domestic Shipping (Within [Your Country]):
Standard Shipping: 5–7 business days
Expedited Shipping: 2–3 business days
International Shipping (Outside [Your Country]):
Standard International Shipping: 10–20 business days (depending on the destination country)
Expedited International Shipping: 5–7 business days
Please note that shipping times are estimates and may vary depending on the destination, carrier, or any unforeseen circumstances such as customs delays.
3. Shipping Costs
Shipping costs are calculated at checkout based on the weight of the order, the delivery location, and the shipping method selected. We offer the following options:
Free Shipping: Available for orders above a certain value within specified regions. The free shipping offer will be applied automatically at checkout if applicable.
Standard Shipping: A fixed rate based on the weight and destination of your order.
Expedited Shipping: A higher rate for faster delivery, calculated at checkout.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email (for orders shipped via trackable methods). You can use this tracking number to track your order’s status and delivery progress on the carrier’s website.
5. Shipping Restrictions
We currently ship to most countries worldwide. However, some remote locations may not be eligible for certain shipping methods. If we cannot fulfill your order due to shipping restrictions, we will notify you and offer a refund or an alternative solution.
Certain items, especially digital products or services, may not require shipping and will be delivered electronically.
6. Customs and Import Duties (International Orders)
For international orders, please be aware that customs duties, taxes, and import fees may be charged by the destination country. These fees are the responsibility of the customer and are not included in the product or shipping costs.
We are not responsible for any delays or additional fees incurred due to customs procedures in your country. Please check with your local customs office for more information.
7. Damaged or Lost Shipments
In the rare event that your order is lost or damaged during shipping, please contact us within 7 days of receiving your order (or the estimated delivery date). We will assist you in resolving the issue, whether that be issuing a replacement or providing a refund for lost or damaged items.
We recommend that you inspect your order upon delivery and notify us immediately if you notice any issues.
8. Address Accuracy
Please ensure that your shipping address is correct and complete at the time of checkout. Indo-Continental Academic Publishers cannot be held responsible for delays, non-delivery, or extra shipping charges resulting from incorrect or incomplete addresses.
9. Returns and Exchanges
If you wish to return or exchange a product, please refer to our Return & Refund Policy for details on the process and eligibility criteria.
10. Contact Us
If you have any questions or concerns about your order or our shipping policy, please feel free to contact us:
Indo-Continental Academic Publishers
Indo-Continental Academic Publishers
Email: editor.icappublishers@gmail.com